How to remove Total Security

Friday, March 20th, 2009 at 5:43 am
Home » Rogue Antispyware » Total Security

Total Security description

Total Security is a successor of Total VirusProtection tool (learn how to remove Total Virus Protection). Since TotalSecurity is a clone of rogue program, you shouldn’t expect it to function properly.

The newer version of this malware named Total Security 2009 is even more pesky. Click here to delete TotalSecurity 2009.

totalsecurity

Total Security is typical fraudulent software. It displays large numbers of counterfeit security alerts and it urges people to pay for using the tool. TotalSecurity costs either $49.95 or $79.95 but it’s not worth a dime. The program is nonfunctional unless you’re looking for some tool to halt a pc and to generate annoying pop-ups.

Total Security is able to imitate computer scan. Keep in mind that both the scan and scan report are falsified. TotalSecurity reports are usually full of computer threats; none of the reported infections is real.

Pop-ups loaded by Total Security are identical to security alerts displayed by ESET NOD32 antivirus. Be careful and don’t mistake TotalSecurity for a real security program. Here are some examples of Total Security alerts:

“Privacy Violation alert!
WARNING Total Security Alert! Privacy Violation alert! Total Security detected a Privacy Violation. A program is secretly sending your private data to an untrusted internet host. Click here to block this activity by removing the threat.”

“System files modification alert!
WARNING Total Security Alert! System files modification alert! Some critical system files of your computer were modified by malicious program. It may cause sytem instability and data loss. Click here to block unathorised modification by removing threats.”

totalsecuritypopup1

“Internet Explorer Warning – visiting this web site may harm your computer.
Most likely causes: The website contains exploits that can launch a malicious code on your computer; Suspicious network activity detected; There might be an active spyware running on your computer.”

“WARNING! 41 threats found!!!
Harmful software (malware) or racking cookies have been detected during the last scan. It is highly recommended to remove it from your computer.

x Lost Documents and Settings

x Permanent Data Loss

x System not starting up

x System Slowdown and Crashes

x Loss of Internet Connection

x Infecting other computers on your network”

totalsecuritypopup2

“New database update is available
WARNING Total Security Alert! Automatic updating is necessary to get you system protected in real time against new and emerging viruses, worms, and troyans. Regular updating is needed to prevent your PC from latest virus threats that can lead to system slowdown, freezes, crashes, and data loss.”

totalsecuritypopup3

Total Security is a Rogue Antispyware software

How to manually remove Total Security

To remove Total Security spyware you must block Total Security sites, stop and remove processes, unregister DLL files, search and delete all other Total Security files and registry utility. Follow the Total Security detection and removal instructions below.

The most typical software removal method is to remove Total Security by using "Add or Remove Programs" service. However there may be hidden Total Security files, running processes and registries in your computer, so Total Security may recreate all other files after reboot.

Total Security manual removal instructions

Block Total Security sites:
powerfullantivirusproduct.com
antivirusonlineproscan.com
remove-all-malware.com
worldsbestantivirscan.com
yourbrowserprotection.com
explorersecuritysuite.com Read more how to block Total Security sites

Stop and remove Total Security processes:
tsc.exe
Sc2C21UvvM.exe Read more how to kill Total Security processes

Locate and delete Total Security registry entries:
Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{D263FA6D-84CC-48A8-9AF6-C664362B7A5B}
HKEY_CURRENT_USER\Software\1FD92E3F7C34799BFB075C41DA05D1FE
HKEY_CLASSES_ROOT\CLSID\{D263FA6D-84CC-48A8-9AF6-C664362B7A5B}
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{D263FA6D-84CC-48A8-9AF6-C664362B7A5B}
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run "1FD92E3F7C34799BFB075C41DA05D1FE"
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center "AntiVirusOverride" = "1"
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center "FirewallOverride" = "1" Read more how to delete Total Security registry entries
Download RegistryBooster 2010 to scan errors caused by Total Security

Search and unregister Total Security DLL libraries:
winsource.dll Read more how to unregister Total Security DLL files

Detect and delete other Total Security files:
winsource.dll
tsc.exe
Sc2C21UvvM.exe
TSC.lnk
Help.lnk
Registration.lnk
Uninstall TSC.lnk
C:\Documents and Settings\All Users\Application Data\[random numbers]\[random numbers].exe

We strongly recommend you to use spyware remover to track Total Security and automaticaly remove Total Security processes, registries and files as well as other spyware threats.

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96 Responses to

Total Security

  1. Tom
    August 14th, 2009 at 2:35 am

    this doesn’t help

    Luciana Reply:
    August 14th, 2009 at 2:58 am

    Hello Tom,
    Please tell us what options you have already tried, and I’ll be glad to assist you in removing this malware.

    virginie Reply:
    August 14th, 2009 at 10:30 am

    hello,

    we have the same problem, but total security is really blocking all application. So i cannot launch the task manager to stop the process you mentionned.

    could you please help ? is there anyway to desinstall it ?

    Luciana Reply:
    August 16th, 2009 at 9:52 pm

    Boot your computer in a safe mode and then follow the manual removal guide. This way Total Security won’t block the removal.

  2. Glen
    August 15th, 2009 at 9:23 am

    Hi
    I have jujst turned on my computer and realized that total security has installed itself on my PC.

    My PC wont allow me to use any of the functions on my PC or applications.
    Please best advise on how to proceed.

    Regards

    Luciana Reply:
    August 16th, 2009 at 10:05 pm

    Follow the manual removal guidelines posted above the comments section.

    Herman Reply:
    August 17th, 2009 at 12:07 pm

    Yeah tried to remove the files from registry but they’re not there.

    Luciana Reply:
    August 17th, 2009 at 10:29 pm

    Maybe you have the newer version of this malware? Here’s Total Security 2009 removal guide. Run anti-spyware scan if you don’t want to bother and delete each file on your own.

    Dennis Reply:
    August 26th, 2009 at 3:22 pm

    I am having the same probelm as Glen. I cannot restart in safe mode. I select safe mode, it starts loading the drivers then reboots. What now?!!
    HelP!!!

  3. erica
    August 15th, 2009 at 2:28 pm

    please tell me how to delete this program from my computer.

  4. Oscar
    August 15th, 2009 at 5:31 pm

    This didn’t work for me either. Total security disabled every program and this doesn’t really works because as soon as I downloaded this it was disabled.

  5. Matt
    August 15th, 2009 at 9:03 pm

    I have this now too and nothing works. I cant run anything, get blue screen when trying to start in safe mode, every program immediately closes after opened.

  6. john
    August 16th, 2009 at 10:59 pm

    plz I need HELP

    I cant not open tsk manager and when I go to safe mode and use task manager there is no tsc.exe or any of the ones u posted.

    when I try to restore my computer it only gives me the date of today to restore to.

    plz i need help

  7. Rifath
    August 18th, 2009 at 1:57 am

    Hi all,

    FIXED!!

    A pc in my office got infected and the above article did not help much. anyway, i found a solution. open in safemode, go to c:/documents and settings/ all users/ application data/1878374 (maybe another number in ur pc). delete this folder and restart

    I haven’t had any problem after this. dont know if there is anything in the registry, but so far so good. hope this helps to guys with my experience

    Thanks

    tarikaa Reply:
    September 7th, 2009 at 8:00 am

    Thanks so much -I’ve been looking for its folder! ;)

    Hope it wont come back

  8. Kav key
    August 19th, 2009 at 5:14 am

    Total Security is a fake spyware.
    Thanks for removing this.

  9. Naz
    August 21st, 2009 at 6:33 pm

    Hi everyone,
    I tried all the above instructions above and nothing worked for me. I tried another way and I was able to remove the darn thing.
    You need two people in order to do this effectively, and my computer was NOT in safe mode. One person needs to hold down the ctr+alt+shift keys while the other person holds down the del+enter keys. When you hold down the ctr+alt+del keys, task manager comes up for a millisecond and you are not able to select total security and end the task.
    What you need to do is be able to hold down and open task manager while at the same time pressing down the shift button in order to select “end task” and also press down the “enter” key in order to select and stop total security.
    We did this about 20+ times and finally we were able to end total security.
    Hope it helps.

    Kev Reply:
    August 25th, 2009 at 4:56 pm

    Hey Naz,

    Wow. I didn’t even think of just using task manager. Luckily, my computer wasn’t deeply infected (virus didn’t really do damage), so i opened up task manager manually and removed it. But: does it come back?

    Kev

    Naz Reply:
    September 11th, 2009 at 8:34 pm

    Hey Kev,
    Sorry for the late reply. After I closed it on task manager, I used Malwarebytes’ Anti-Malware to remove it and it is gone!!!!

    Carl Reply:
    September 25th, 2009 at 8:08 am

    That worked…….but I did it myself….to ctrl+alt+delete..it was easy thanks

  10. Naz
    August 21st, 2009 at 8:00 pm

    ******
    I meant to say that that one person needs to hold down the ctr+alt+TAB keys (NOT SHIFT) keys while the other person holds down the del+enter keys.

  11. Good Deal
    August 22nd, 2009 at 10:02 am

    My local newspaper changed its format, and now downlaods all sorts of advertising, such as jobs.com and weight loss programs…after thsi stated happening I became
    a victim of Total Security, which has blocked me from using most everything on my puter…even when I downlaoded Norton360 by beating the virus to the install button, it would let Norton update.

    I already have Trend Micro, Ad-Aware and AVG, but it prevents me from using those, too

  12. mike
    August 22nd, 2009 at 3:33 pm

    I was infected with Total Security Program. Now I can not even open my internet or access any program like spybot. How can I get rid of this problem??

  13. tom
    August 22nd, 2009 at 4:31 pm

    this is time wasting but it seems to work.

    go onto safe mode and just search through folders until you find a file that is similar to 10493204.exe then delete it.

    start again in normal. simple.

  14. Sean
    August 23rd, 2009 at 6:26 pm

    Customers machine got infected. Followed same steps as Rifath and found a folder with a different number but inside was an EXE file called TotalSecurity.exe. Deleted this folder. Also deleted the entry in the registry (HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run) that was pointing to the file.

    Restarted the machine and it’s going good.

  15. Sonny
    August 24th, 2009 at 1:34 am

    I found out that this is the easiest and fastest way to get rid of Total Security 2009

    1. save all data on external hd, picturs, movies, mp3 etc
    2. reinstall windows on that computer and install a real antivirus on your computer.
    3. scan the external drive

    bryan Reply:
    August 24th, 2009 at 5:25 am

    Yes it’s the easiest, but not the fastest, cause you have to install all the programs u had before format

  16. Nicole Angels
    August 24th, 2009 at 6:06 am

    Naz’s suggestion worked for me and if you press shift 5 times your keys should lock together so you only have to press one key for control.Alt.delete which frees up your fingers for more keys!

  17. Carie
    August 24th, 2009 at 3:58 pm

    Hello, I am having trouble following these instructions. I have manually blocked the websites, and I am trying to perform the second step. However, I cannot open the task manager button for some strange reason, maybe the spyware’s fault?, and therefore cannot view the processes I need to remove.

    Carie Reply:
    August 24th, 2009 at 4:22 pm

    Oh and also I did try to get my computer into safe mode, but that doesn’t work! I get the blue screen of death whenever I try…but it’ll let me get on just fine in normal mode. Grrrr….

  18. Nathan
    August 25th, 2009 at 3:24 pm

    I had the virus a day ago. It’s actually very easy to remove, restart your computer and press f8 and choose the option “Safe mode”. When you log in a window will open saying if you want to work in safe mode or restore your computer to an earlier date, click the restore button and choose a day about a week from when you noticed the spyware. Just follow the on-screen instructions and your computer will be back to normal in about 15 minutes.

    Note: I recommend disconnecting any internet connections while the spyware is still active.

  19. darrell morales
    August 27th, 2009 at 8:22 am

    I was browsing the web when your software was installed on my work pc. we have a spyware antivirus already. I’m not sure how it got through the popup blocker??? I uninstalled your software but I still get a warning when I go to certain web sites. I WANT THIS CRAP OFF OF MY PC! HOW DO I DO THAT?

    Luciana Reply:
    August 27th, 2009 at 10:49 pm

    Spywarevoid.com does not distribute Total Security, this website is dedicated to removing fraudulent programs like that. Run antispyware to delete this infection or use the manual removal guide provided above the comments section.

  20. diana
    August 30th, 2009 at 2:02 pm

    total sercurity is blocking all my aplications how i can download the program to upload total security?

    Luciana Reply:
    August 30th, 2009 at 11:36 pm

    You can download removal tool on another computer and then copy the install file to the infected PC on a thumb drive.

  21. jake
    August 31st, 2009 at 6:54 am

    some how it instaled on its self and i went into control panel removed it but its still there

    Luciana Reply:
    August 31st, 2009 at 11:23 pm

    Total Security is a malware that’s why you can’t uninstall it like a regular program. I recommend removing this infection manually but you can also run antispyware scan to remove this thing for you.

  22. lynn
    September 1st, 2009 at 10:47 am

    I found the easiest and best way to get rid of this adware is to go to:
    –C:/documents and settings/all users/application data.
    – Look for folders with numbers associated with them.
    – Scan with AVG
    — I found that there was an infection in one of the folders,
    I did not open the folder– deleted it. I restarted my computer and have not had any further problems.

    Muhammad Reply:
    September 3rd, 2009 at 11:34 pm

    What Lynn suggested worked for me. I did not try the manual option suggested on this page, but I did download the sdsetup.exe from here and ran it and it did not work. So I found the folder named something like 1234… and just deleted it, without scanning with any antivirus. So far so good. I will keep you posted if it comes back to haunt me.

  23. pal
    September 3rd, 2009 at 5:22 pm

    When you boot your pc, immediatley press ctrl+alt+del and access the task manager. Click processes then scroll down to a process which will be a load of random numbers like this 135635864.exe it will also show some CPU activity next to it. click on this then click end process (you have to complete this in about 10 seconds to stop it closing your task manager but if it does just reboot and do it again ) Now after you ended the process all your programs will work so you can run your spyware and remove the thing.

    Bob Reply:
    September 4th, 2009 at 9:09 pm

    Thanks Pal …. your suggestion worked a treat. many thanks

    Kim Reply:
    September 24th, 2009 at 9:56 am

    This works!!!!! I had tried everything! Working great now!!! How did I get this??? Facebook????

  24. scott
    September 4th, 2009 at 4:55 pm

    ok…so this thing has really fucked up my system, man, i’ve tried EVERYTHING i’ve found from all sorts of anti-malware and spyware sites etc., including safe mode and manual removal.

    in the manual removal, i cannot find many of the registry entries and other things (winsource.dll etc) associated with material i’ve seen. ok, so i was able to kill the initial process that’s a bunch of numbers (1333346536.exe etc) by getting to the task mgr immediately following startup and ending it before it launched, and then i DID find that registry key and deleted it, soooo it doesn’t come up on startup and i at least don’t have all the messed up actual fake alerts and everything, but my machine still will shut down randomly or randomly not let me access the internet.

    i downloaded malware-bytes and it won’t let me run it, even though i renamed the mbam.exe file to iexplore, xxxx.exe, etc. although i DID run AVG full scan, found like 19 threats and removed/deleted them, it still didn’t take care of this. wTF???

    i have a feeling that if i could just get malwarebytes to run it might take care of it, but just cant figure out how. i dont have access to another pc right now. any suggestions?

    scott

    pal Reply:
    September 7th, 2009 at 3:35 pm

    ok so i did the same but also removed a folder (named random numbers) in C:/documents and settings/all users/application data that had total security files in it but noticed there was something dodgy still running in task manager called _ex-08.exe i think it’s some trojan connected with total security. i could end it but it kept coming back when i rebooted so i just system restored to a month ago and it’s all good

  25. scott
    September 4th, 2009 at 4:57 pm

    also any other tips including other programs than malwarebytes anti-mal that will take care of this that might not be blocked by totalsecurity?

    Luciana Reply:
    September 6th, 2009 at 10:54 pm

    Any reputable anti-spyware should detect and remove Total Security infection.

    Jackson Reply:
    September 14th, 2009 at 9:51 pm

    We should not be too quick to blame the anti-spyware. I have seen this Antivirus 360 variant on many systems each with various major anti-spyware brands. If the user is going to click on bogus links no ant-spyware is going to save them forever.

  26. Ellen
    September 5th, 2009 at 3:45 pm

    I fell for their fake warnings and downloaded it. However, I could never find it anywhere on my computer. I’ve written to them several times and they never respond. In the meantime, I learned it is a fake and harmful program. I think I got rid of any lingering pieces, even though I never saw it’s name anywhere, but my pc is still running a bit slower than usual. I fell for their “lifetime” subscription which means I’m out 99.90 and am having no luck with their “refund” option on their website – never a response. I guess I’m just out the money and grateful it didn’t do more harm.

    Is there a place that activity like this can be reported and somehow chased down? They don’t list a location or a phone number, which is also suspicious.

    Luciana Reply:
    September 6th, 2009 at 11:02 pm

    Total Security is a scam, so there’s no real company behind this. You may contact your bank and try to cancel the payment, but you won’t get a response from scammers.

  27. gladys andino
    September 10th, 2009 at 12:18 pm

    i dont whant this service

  28. BooyakaShah
    September 13th, 2009 at 12:47 pm

    Tried the methods listed in the comments above, and this is what worked for me:
    - Right click the Total Security SHORTCUT on the desktop, and click “Open file location”, of which you’ll be taken to the folder that contains the harmful files (usually an 8 digit folder e.g. mine was 13049832). Click back, and then delete the entire folder that contained the files.

    Next, run “regedit” and check the “Software” folder of ALL the folders (Windows, HK__…. etc.) and remove the registry folder that contains the same 8-digit #…

    Hope this helps! Thanks for everyone that posted their ideas/solutions!

  29. Keith
    September 15th, 2009 at 9:35 am

    I have a question. Im pretty sure that i got rid Total Security on my computer but for some reason, Its blocking every website i try and go onto. For exmaple, i would go into facebook or some something and it would block it and say this website may contain malacious virouses or whatever an your computer is unpretected. Anyone have any idea whats goin on?

    Luciana Reply:
    September 15th, 2009 at 10:50 pm

    If you’re sure you’ve deleted everything related to Total Security, the messages you receive must be delivered by browser hijacker or adware. Run antispyware scan to deal with these infections.

  30. andrea
    September 16th, 2009 at 1:45 pm

    hi, i downloded total security and is not letting me get in any website i need to cancel it but dont know how help !!

    Luciana Reply:
    September 16th, 2009 at 10:22 pm

    Run anti-spyware or use the manual removal guide posted above the comments section.

  31. Jeremy
    September 16th, 2009 at 7:20 pm

    hey my computer isnt even a week old and i have tried system restore but it wouldnt let me, i tried task menager on startup but it wasnt on there and i tried deleting the files but it said another program was using them but it wasnt opened and it woldnt let me use the internet. desperately need help

    Luciana Reply:
    September 16th, 2009 at 10:25 pm

    Boot your computer in a safe mode and then follow the manual removal guide. Total Security shouldn’t block you in safe mode.

    Jim Reply:
    September 18th, 2009 at 10:09 pm

    I had same problem> I hit ctrl alt delte to open task mgr as soon as computer powered up and got it open before Total security started and then went to processes and shut down everything that looked like it could be total security. That worked and now I’m running malware bytes to clean out system. The mere fact I could start malware bytes is a triumph I figure as I could not do so before. I also had the procexpl program on a flash drive and ran that and did not see any thing that looked like TS running so I think I got it. I’m still going to run malware bytes about 10 times folloed by spybot S&d and avg etc etc.

    dash Reply:
    September 20th, 2009 at 1:05 am

    well…jz recently got this…tried the task manager method..failed…..tried locatin the random number file…failed as there was no application data…..tried the restore to an earlier date method…failed as well…practically everythin failed…so miserable..any ideas other than reformating?

  32. Mike
    September 18th, 2009 at 12:46 pm

    After safe starting the computer I did a system restore and apparently Total Security is gone…or at least not running at this time. Currently installing an AVG update and will scan the computer and all memory sticks. I’m sure glad that my main computer is a Mac.

  33. Eon
    September 18th, 2009 at 7:06 pm

    thank you Rifath i followed you instructions and it worked it wasnt the same number like you said but it got me close enough that i found it thanks again!!!

  34. Brook
    September 19th, 2009 at 2:38 am

    Thank you all, I tried all sorts but finally got this extremely painful problem of having total security look after me for a price… piece of shit!!..

    brought up task manager as soon as I could after startup waiting to see a file named or called.. lotsofnumbers.exe ended this task and downloaded and ran Malwarebytes’ Anti-Malware and ta-da gone… seeya little bastard!!

    Fantastic stuff.. thx guys couldn’t have got rid off it without your suggests and comments…

    Ü

  35. Sonya
    September 20th, 2009 at 8:56 am

    i deleted the file tsc.exe and i try going to facebook or myspace and it dosn’t let me go. i tried looking for the file with numbers and the other files that were above the comments section and i cant find them anywhere. this is really getting me annoyed and frustraded. HELP!

    Luciana Reply:
    September 20th, 2009 at 11:37 pm

    Run security tools in safe mode, this way the removal is more effective.

  36. dash
    September 21st, 2009 at 4:01 am

    i cant find the random number file in my application data folder….tried the system restore method but i cant select a date for it so it can’t happen….anyone got any other ideas??? T_T

  37. Jimetta
    September 21st, 2009 at 6:47 am

    I need to cancel my order! How do i get a refund?

    Luciana Reply:
    September 21st, 2009 at 11:14 pm

    Spywarevoid.com doesn’t distribute Total Security. This website is dedicated to helping people in removing malware like Total Security.

  38. Dennis
    September 21st, 2009 at 9:44 am

    Ok, for review, I could not start up in safe mode. I could not open any application except Internet Explorer, therefore I could not run a system restore. How I fixed it. Boot from XP cd rom. Select install XP. Don’t panic, this won’t overwrite your entire disk unless you have some other serious problem, and then you are toast anyway. After you have selected install, you can then select to repair XP. This will reinstall XP from the CD rom. Your other applications and data will remain uneffected. Keep in mind that the Total Security Malware remains. Once this is finished (I had to do this twice to get XP sufficiently repaired to boot in safe mode), reboot in safe mode. Purchase and download a malware removal program. Run it at least twice to clean up the malware. Reboot in normal mode. Make sure your antivirus/firewall/antispyware/antimalware product is up to date. Run Windows Update go get all of the updates you have now lost (service pack 3, etc.) Run the antimalware program again while you are at lunch to make sure nothing remains. Back in business.

  39. Matt
    September 21st, 2009 at 5:55 pm

    i have discovered you can overload total security by pressing CTRL ALT Del really fast about 15 times. it will shut it self down and you can then open programs to remove it

  40. Douglas Gross
    September 22nd, 2009 at 8:36 pm

    The winsource.dll file is now being installed as iehelpmod.dll, as I discovered today when fixing a client’s problem with this trojan.

  41. Sasha
    September 23rd, 2009 at 7:20 am

    I have it since 2 days ago… Its affecting my computer a little bit, but I know it won’t hold much longer. I dont know how to delete this, I’m going to try all these suggestions, but it is all way to hard. It is already blocking my Internet, I tried to ignore it, but now that I read this, ignoring it wont make it better. How do I delete this, do I still have time?

  42. Sarah Fillman
    September 23rd, 2009 at 1:10 pm

    I was wondering how you could put your computer in safe mode?

    Luciana Reply:
    September 24th, 2009 at 12:23 am

    Restart your computer and keep clicking F8 key while the machine is still booting. You’ll see the option to start a computer in a safe mode.

  43. Ammonite
    September 24th, 2009 at 6:24 am

    Luciana,

    Some users have safe mode disabled by a new variant.
    I was given a laptop that could not enter safe mode due to the infection as many of the posts above stated.
    I used an Ubuntu 9.04 Live DVD to enter the windows partition and deleted the folder in “document and settings” “all users” that had a name like “745663234″.
    I also deleted all dll’s in the system32 folder that were recent additions.
    I also deleted a folder in “Program Files” named “PersonAV” which looked suspicious. I then booted in windows and was now able to run Process Explorer” and MalwareBytes.
    This took less than a hour to clean. I got Ubuntu from Borders Magazine section BTW you can download it for free if you have another computer.

  44. MattS
    September 25th, 2009 at 8:59 am

    For anyone who can’t open task manager or reboot in safe mode: Go into your system32 folder, find task manager (taskmgr) and rename it iexplore then you should be able to open task manager and terminate the program so that you can run any program you need.

    I thought I had removed the virus several times however it comes back within a day.

    Once I end the process, I run full scans on updated versions of Ad-Aware, MBAM, and Spyware Doctor which I bought just for this virus because every site recommended it. They each usually find a list of problems and then fix them. I use these programs a few times each until they stop detecting anything at all.

    When I restart my computer it is perfectly fine, running fast and no signs of the virus. But within hours it is back again, in full force. I have done this a number of times in different conditions yet it keeps coming back even when all three programs have taken care of everything they picked up.

    What should I do?

  45. jack
    September 25th, 2009 at 10:56 am

    i was a victim of this spyware yesterday and i have windows vista and all applications can’t open what can i do i can’t find task manager plz any hel

    Luciana Reply:
    September 27th, 2009 at 10:56 pm

    You should be able to use Task Manager in a safe mode. You can also run antispyware program and let it do the job for you.

    MattS Reply:
    September 28th, 2009 at 8:25 am

    What I have found with this virus, at least in my case, is that it won’t let you run ANY antispyware program nor will it let you reboot in safe mode until you are able to terminate it.

    MattS Reply:
    September 28th, 2009 at 8:22 am

    If it won’t let you reboot in safe mode like I couldn’t, you can find task manager in C:\WINDOWS\system32

    It should be an icon of a computer monitor and be found as taskmgr. Rename it to iexplore and you should be able to launch it to temporarily terminate Total Security and you will have access to all your programs again. Don’t forget to rename it back to taskmgr.

  46. MattS
    September 28th, 2009 at 8:23 am

    Again, I thought I had successfully removed this virus but it managed to come back. Any thoughts on reformatting XP? I plan on backing up all my files and then completely reformatting XP. Anyone know if this would be effective or not?

  47. A
    September 28th, 2009 at 9:44 am

    how do you do anything in safe mode? i restarted my computer and pressed f8, it went to safe mode, showed some system 32 c: stuff and then went to my home page….?? what am i doing wrong? i want this total security gone!

    Mohammad Mijanur Rahman Reply:
    September 30th, 2009 at 12:22 am

    how do you do anything in safe mode? i restarted my computer and pressed f8, it went to safe mode, showed some system 32 c: stuff and then went to my home page….?? what am i doing wrong? i want this total security gone!

    Richard Fabulich Reply:
    September 30th, 2009 at 10:11 am

    I got rid of it quickly by restoring to a previous version, which was the day before I got the virus. It works like a charm and no other software needed…simple, quick and efficient.

  48. Gordon
    September 30th, 2009 at 1:30 pm

    I rebooted mine in safe mode and reconfigured 3 days earlier…..worked.
    I had already emailed their tech and here’s what they told me.

    Dear customer,

    Thank you for contacting Customer Support Center.
    Please follow my instructions to uninstall the program:
    Paste the following string to Windows Explorer address bar and execute it (Press Enter key):
    C:\Program Files\Common Files\TSUninstall\Uninstall.lnk

    After that our product will be removed.
    If you have any questions concerning our software, please contact our Customer Support Service.
    Regards,
    Mark Schreyer
    Customer Support Specialist

  49. Joe
    October 2nd, 2009 at 5:18 am

    Thank’s for helping. My computer is working now. Bad file winsourse.dll changed to iehelpmod.dll. I found iehelpmod.dll and just when I was about to delete it to do something else for a second I looked back and it changed names or it disappeared. I didn’t gave up. And now my computer is up and running
    after I deleted some file that appeared there the day my computer got the pesky virus a couple days ago. I went to registry
    (HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run) Thank God there are dates when files appear. Thanks Sean with his solution #4. I forgot how I got there but I did see HKEY_LOCAL_MACHINE SOFTWARE I got happy and deleted the file a file that appeared the day my pc got the virus, It had many numbers with a few mixed letters in it. I checked to see the contents and it had lots of weird numbers and letters with a little blue icon next to it. It had many. I deleted that folder. Before this I followed most of the other steps too. Except downloading anything else and putting my pc on safemode. Thanks again you guys and don’t forget “don’t give up”.

  50. mAYra
    October 3rd, 2009 at 8:25 pm

    QUICK FIX>>>>>okay guys ..i no this TOTAL SECUIRTY thing is a REAL pain..i got it lastnight and yes it installed itself onto my pc..
    i followed the steps as mentioned above to rename taskmgr and i needed permission to do so ..so all i did was copy taskmgr onto my desktop( can also do this by sending it to desktop by clicking right button on taskmgr and sending to desktop)
    then i renamed it iexplore
    then i went to processes and went to tsc.exe and clicked on end process
    ( i have read that if yo see and numbers following .exe to delete them aswell eg 10493204.exe )

    then i restarted my computer and pressed f8 as it was restarting so that i could get it to safe mode

    on safe mode i downloaded two anti-virus programs spyware doc and malware bytes anti-malware

    malware bytes was the first one i downloaded , it identified malicious software but didnt do anything to get rid of them
    whereas spyware doc amazingly deleted TOTAL SECURity software

    at the end of downloading the spyware doc i noticed the quick launch button to TOTAL SPYWARE had vanished and explorer had no restrictions

    i also wnt to my C drive and went to system 32 and then looked for nething under TS and deleted it

    HOPE THIS HELPS GUYS!!!

  51. mAYra
    October 8th, 2009 at 1:51 am

    okay i got the total security thing again…dunno how =(
    this suckssssss
    wasting so much of my precious timeee!!

  52. Bethany
    October 11th, 2009 at 5:22 pm

    I had the virus on my pc before. I was advised to request an activation code, which I did. I entered the activation code and then was able to delete the program. This time however, I requested an activation code and have not been sent one. Now, any navigation on the pc at all resets the pc itself. I dont know at this point if I can even get to this website to download the program to remove the Total Security virus. Any other suggestions?

    Luciana Reply:
    October 11th, 2009 at 11:34 pm

    Use the manual removal guide to remove Total Security infection.

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