How to remove Privacy Center

Thursday, March 26th, 2009 at 4:35 am
Home » Rogue Antispyware » Privacy Center

Privacy Center description

Privacy Center is installed along with fake video codecs. The malware cooperates with Zlob trojan (click here to remove Zlob).

privacy-center

Privacy Center is very similar to widely spread malware named Privacy Components (learn how to delete PrivacyComponents). PrivacyCenter mimics computer scan. Since the scan is only an imitation, the results of such a system check shouldn’t be trusted. Privacy Center fabricates security alerts; it also continuously demands purchasing the program. The tool isn’t worth your money or your time, because PrivacyCenter is a computer parasite. It never functions as anti-spyware or anti-virus.

Remove Privacy Center without a doubt. It’s only good at displaying annoying pop-ups and using system resources to crash a system occasionally.

Privacy Center is a Rogue Antispyware software

How to manually remove Privacy Center

To remove Privacy Center spyware you must block Privacy Center sites, stop and remove processes, unregister DLL files, search and delete all other Privacy Center files and registry utility. Follow the Privacy Center detection and removal instructions below.

The most typical software removal method is to remove Privacy Center by using "Add or Remove Programs" service. However there may be hidden Privacy Center files, running processes and registries in your computer, so Privacy Center may recreate all other files after reboot.

Privacy Center manual removal instructions

Block Privacy Center sites:
privacy-centr.org
privacy-ceter.org
privacy-centar.org
privacy-center.org Read more how to block Privacy Center sites

Stop and remove Privacy Center processes:
tapinstall.exe
openvpn.exe
agent.exe
pc.exe
uninstall.exe
protect[1].exe Read more how to kill Privacy Center processes

Locate and delete Privacy Center registry entries:
HKEY_CLASSES_ROOT\CLSID\{D032570A-5F63-4812-A094-87D007C23012}
HKEY_CLASSES_ROOT\spbho.TIEBHO
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{D032570A-5F63-4812-A094-87D007C23012}
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Privacy center
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run "agent.exe"
HKEY_CURRENT_USER\software\microsoft\windows\currentversion\run agent.exe Read more how to delete Privacy Center registry entries
Download RegistryBooster 2010 to scan errors caused by Privacy Center

Search and unregister Privacy Center DLL libraries:
spbho.dll
libeay32.dll
libssl32.dll Read more how to unregister Privacy Center DLL files

Detect and delete other Privacy Center files:
agent.exe
pc.exe
uninstall.exe
guide.html
images
gimg1.jpg
gimg10.jpg
gimg2.jpg
gimg3.jpg
gimg4.jpg
gimg5.jpg
gimg6.jpg
gimg7.jpg
gimg8.jpg
gimg9.jpg
1.mp3
3.mp3
ca.crt
libeay32.dll
libssl32.dll
OemWin2k.inf
openvpn.exe
tap0801.sys
tapinstall.exe
spbho.dll
dbases
cg.dat
mw.dat
rd.dat
sc.dat
sm.dat
sp.dat
keys
cg.key
rd.key
sc.key
sp.key
settings.ini
spfilter
Privacy center.lnk
protect[1].exe

We strongly recommend you to use spyware remover to track Privacy Center and automaticaly remove Privacy Center processes, registries and files as well as other spyware threats.

Download does not start? Try a mirror download here

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75 Responses to

Privacy Center

  1. Bill Clever
    March 26th, 2009 at 11:33 pm

    Privacy Center was installed accidently on my computer. Unable to delete/remove.
    It prevents my computer from booting to desktop. Apparently I have to purchase to program to actually activate it,,,,but,,,cann’t connect to the internet.
    Can you help??

    Luciana Reply:
    March 27th, 2009 at 2:58 am

    Do not pay for ‘activating’ Privacy Center! It’s a scam, PrivacyCenter won’t work and your money will be lost. Use Privacy Center manual removal; it’s above the comments section.

  2. Josue
    April 1st, 2009 at 5:08 pm

    ok so i downloaded it and it opened up i click computer uninstalled it but on the right bottom hand corner of my screen where the icons are next to the time the icons there and it wont be deleted it doesnt say delete and every couple of minutes it pops up that says a report thing how do i delete it? please

    Luciana Reply:
    April 1st, 2009 at 10:54 pm

    Privacy Center can’t be uninstalled like a regular program because it is not a regular program. It is a computer parasite. Please, follow the manual removal guide to deal with this malware. You can also delete PrivacyCenter by running anti-spyware scan.

  3. john
    April 9th, 2009 at 3:59 am

    i’m using windows on my mac using parallels desktop and the virus “privacy center” starts up as soon as parallels is activated and the windows image appears on the screen.a horrible east indian female voice says my computer is in danger and then starts scanning my computer. after about 2 /3 minutes a multitude of little windows appear saying with a message saying “that there is not enough disk space to perform this action”.nothing but privacy center appears on the WINDOWS parallels.i can’t download an antivirus,or a “fix privacy center” because i’m not able to get past privacy center.

    Luciana Reply:
    April 9th, 2009 at 4:32 am

    Feel free to use the manual removal guide provided above. All you need to do is deleting the malicious files.

  4. Dov
    April 12th, 2009 at 7:36 am

    I also have the ‘privacy center virus’ and i cannot get into my desktop – how do i get to the screen to allow me to manually remove as described above? thanks!

  5. dennis
    April 15th, 2009 at 7:44 am

    I have the same problem as Dov. How do I get to a screen that will allow me to manually remove? I can’t get past the Privacy Center screen and I can’t delete it. Help!

    Luciana Reply:
    April 15th, 2009 at 9:47 pm

    Boot your computer in a safe mode and then follow the manual removal guide.

  6. Saurabh
    April 17th, 2009 at 1:45 am

    even in the safe mode privacy center starts and i am unable to get past it.

    Luciana Reply:
    April 17th, 2009 at 1:59 am

    You can delete Privacy Center manually even if it runs on startup.

  7. Roy
    April 19th, 2009 at 5:57 pm

    Your not answering the questions. How do you bypass this black screen with just the Privacy center -pay me thing and get to your desktop so you can use a anti spyware to delete it.???????????????????? thats what everybody whats to know . Once we get there we can get rid of it ……without paying a 59.00 fee. I’ve been on every forum and no one answers that question…Why?

    Luciana Reply:
    April 20th, 2009 at 9:59 am

    Have you tried removing Privacy Center in a safe mode?

    Neil Reply:
    April 23rd, 2009 at 10:45 pm

    Here is something I’m working on. If you click on the microsoft website url listed on the Privacy Center Screen( it should be in blue letters towards the bottom left corner of the Privacy Center Screen, I’m using Vista, it will allow you to log to the internet, as if accessing the microsoft help desk. You can check e-mail, facebook etc. You then go to files and click on open, followed by browse. Browsing gets you unto your files on your desktop and “around” that black screen. You can try opening the dvd drive if you have an anti-spyware disk, or you can download something off the net. So far this is where I’ve gotten to with trying to remove it. I can still look at my files and open them etc. The privacy center is like a wall, but like any wall, there are ways around it. So the key is through their own screen

    CALEB Reply:
    May 6th, 2009 at 11:22 am

    Ok!

    I have the same problem, HOWEVER, simply use the TaskManager to end that process. I booted my computer and it wouldnt allow me to see my desktop, I simply pressed CTRL + ALT + DELETE, Ended the task, and i could access my desktop.

    **NOW, FOLLOW THE ABOVE MANUAL UNISTALL INSTRUCTIONS TO REMOVE THIS SPYWARE***

  8. ken
    April 21st, 2009 at 11:58 pm

    I need to know how to get out of privacy center cause i restarted the comp anyone know how to get out if it ?

  9. kelsey
    April 22nd, 2009 at 6:41 am

    my dad is having this same problem, when he boots in safe mode the privacy window screen still appears…i have read how to manually get rid of it, but what if you can’t get past the first screen with this privacy window??

    Kaleb Reply:
    April 30th, 2009 at 10:21 am

    Listen, to get rid of the startup window, press ctrl alt delete, then go to tab “applications” to see the programs that are running, then click on privacy center and click on end process, then it will ask u to end the process a couple of seconds later, after its not running u go to task manager again… then go to file, new task (run), type: explorer, then press ok. this will return u to the desktop, enjoy!

    Kaleb Reply:
    April 30th, 2009 at 10:24 am

    forgot to say that after u press ctrl alt delete, u have to click on task manager to open task manager

    Marshall Reply:
    May 12th, 2009 at 8:10 am

    Thanks Kaleb! You are a saint!

    andy palmer Reply:
    November 30th, 2009 at 2:51 pm

    hi kelab my daughter got this virus on her computer and we couldn’t do a thing with it followed your advice and it worked 1st time i can not thank you enough
    cheers andy

    simon Reply:
    May 19th, 2009 at 2:11 am

    Thanks so much Kaleb….only straight answer I have recieved. youve saved me

    Reis Jones Reply:
    June 1st, 2009 at 2:17 am

    thank you very much for this advice. it was extremly helpful.

    jeff Reply:
    June 2nd, 2009 at 3:35 pm

    wow that seems to work thanks. Jeff

    Darrell Reply:
    June 2nd, 2009 at 5:27 pm

    Excellent Info. Actually something that worked. I really appreciate it.

    KD Reply:
    November 26th, 2009 at 9:07 am

    great!!!it still works as of today,I tried it and bingo.Atleast u r able to bypass that annoying P center on start up with the above steps.Then I ran a scan with Malwarebytes antimalware and detected 34 files.So far no problem yet(its been couple of hours ).Thanx Kaleb

    vikki Reply:
    December 2nd, 2009 at 7:34 pm

    yeah, but what happens when it blocks you out of Task Manager. I can’t even get into task manager, not even in Safe mode. What do I do know or am I just Screwed?

  10. dennis
    April 24th, 2009 at 5:28 am

    To boot in the Safe mode, restart your computer and as soon as it starts to boot up start pressing the F8 key. This will bypass all of your usual start files and takes you to a black screen where the option Safe Mode appears. Select Safe Mode to start your computer and you should then get to your desktop.

  11. Al
    April 26th, 2009 at 11:02 am

    I got Privacy Center on a Win Vista machine a couple of days ago. Had the classic symptoms of just one window (Privacy Center) and a black background. I was able to CTRL/ALT/DEL into Task Manager where I selected the Processes tab. I saw pc.exe (Privacy Center Executable) and deleted it and the Privacy Center window went away, leaving me with a black screen. I went back to Task Manager and ran a New Task of CMD and got the DOS Command Prompt showing c:\Windows/system32. Fortunately, I recalled my old DOS commands and I changed directory (CD) to c:\Windows, looked for win.exe and executed the command in the DOS prompt. Windows came up in full glory, I removed Privacy Center via Add/Remove Programs in Control Panel, did a System Restore to a few days past, ran Windows Update for the latest patches, then did a FULL scan with Windows Defender. I restarted the machine and everything came up peachy.

    Vincent Reply:
    May 7th, 2009 at 7:51 am

    Hi,

    I really hope you can help me out. I have the same exact virus as you, but I am unfamiliar with DOS prompts. I am capable with a computer, so if you explain how to do it I will have no problem following. I know this is a lot to ask, but could you give me a step-by-step on how you changed directory to c:\windows so I can get to add/remove programs and delete this virus? It would really help me out because I have some important files on there. Thank you so much.

    Vincent

    Luciana Reply:
    May 7th, 2009 at 10:27 pm

    Privacy Center won’t appear on the “Add/Remove programs” list because PrivacyCenter is not a regular program. You can either delete it manually or you can run antispyware scan. Well, you can also format hard drive and reinstall Windows but you lose your files in this case. I recommend using step-by-step removal guide provided above the comments section.

  12. billy
    April 27th, 2009 at 7:40 pm

    i just got this virus it would start before anything else and even if i ended task on the privacy center i would only be left with a black screen. i restarted and did a system restore to yesterday and as far as i can tell its gone and everything is running ok strangely the privacy center folder is still in my start menu though.

  13. Kev
    April 30th, 2009 at 1:12 pm

    I tried the manual uninstall but the processes to end were not listed. The registry entry’s to be deleted were not in the registry to be deleted. also none of the files to be deleted were found on the computer. Are there other registry entry’s and files used for privacy center ?

  14. Mick
    May 6th, 2009 at 2:52 pm

    boot to safe mode
    press CTRL -ALT-DEL (the screen may be modifyed by the virus to be opbscured to one side. Expand it in this case.. End the only task listed…

    to fix the black screen from here..

    click on new task and type “explorer”

    this should continue windows into a normal “safe mode” desktop

    This is what i had to do

    good luck

  15. davida
    May 7th, 2009 at 7:17 am

    I found a simple way to delete it.

    After I would log on, privacy center would come up and would not allow me to do anything either. so i did the following….

    1 start Task Manager while privacy center was running,(Ctrl + Alt + Delete)
    2 Click on processes tab ( its the second tab next to application tab)
    3 locate file pc.exe, click on it, then click on (End Process) tab bottom
    4 Click on (Applications)tab
    5 click on (New Task)tab then click (Browse)button
    6 then click on (c:)then (Program files)
    7 Find Privacy Centre then click on that.
    8 Then click on the uninstall file.

    Thanks it.

    Then reboot and it should work. It did for me.

    Good luck

    Seshadri Reply:
    May 9th, 2009 at 3:35 am

    100 % success.

    you are great. steps are very easily given by u . congrats keep going/blocking/removing

    Josh Reply:
    May 15th, 2009 at 12:56 pm

    Ok Ive gone through untill I get to step seven. What happens is when i try to find “Privacy centre” in the list of “program files” in the “c:” drive, I cannot uninstall it becasue “Privacy Centre” is not on the list ??? please help

    Dale Reply:
    May 17th, 2009 at 6:01 am

    Thank you so much for this information. It worked great.

    Andy Reply:
    June 1st, 2009 at 10:19 am

    Excellent, Worked easily

    Max Reply:
    June 6th, 2009 at 10:07 am

    Thanks Davida for your step by step process of how to remove the PCentre malware. It worked straight away. I did however find the shortcut to Pcentre on my desktop when I restarted my computer, after I followed your process. I have a registry scanner on my computer which I used and after restarting my computer again after scanning it, it disappeared. I hope that was the last of it……:D

    One process I found that was not it your process, as I am not that greatest on the computer, was to press open on the unistall file after step 8.

    Thanks again your are a life saver………………..

    Ben Reply:
    August 11th, 2009 at 4:02 pm

    I followed this but couldnt find
    pc.exe in my processes how do i find it?

    Luciana Reply:
    August 11th, 2009 at 10:47 pm

    Files may differ on different computers. Just make sure you delete the ones you can locate.

  16. august
    May 8th, 2009 at 1:36 pm

    ok i have the same problem but also a bigger one too.i cant open task manager because it sais that is not allowed from administratos and i do not have 2 windows profile…..should i just format and reinstall windiows

    Luciana Reply:
    May 10th, 2009 at 9:52 pm

    Have you tried following the manual removal in a safe mode? If you can’t use the manual removal i recommend running anti-spyware scan.

  17. carl
    May 10th, 2009 at 2:27 am

    Right ive got this very problem

    things i cant do

    control alt delete…… task manger is disabled the button is shaded and i cant click it
    safe mode………privacy center pops up again

    does anyone have a start up step by step guide to dos and deleting this thing from dos as its peaing me off

    many thanks carl

    Luciana Reply:
    May 10th, 2009 at 10:04 pm

    Since the manual removal seems to be difficult in your case, i recommend running anti-spyware scan.

  18. yerots
    May 14th, 2009 at 4:33 pm

    Davida Thanks very much for your time. a real saviour. didn’t have a clue what to do and this has sorted it .

  19. Pam
    May 17th, 2009 at 3:30 am

    The same thing has happened to me. As soon as i switch on the computer, privacy center is up, and my ctrl-alt-delete is ‘disabled’. I can’t get onto task manager, or go onto ’safe mode’, and how am i meant to do an anti-scan if i can’t even get out of the privacy center screen. The anti scan wouldn’t work anyway, if the virus protector could stop the virus in the scan, then it wouldn’t have let it in in the first place. Please help.

    Al Reply:
    May 17th, 2009 at 10:00 am

    Pam- It looks like the privacy center heads of state are monitoring this site and getting ideas to make the malware more robust. Seems only lately that ctrl-alt-del function is being disabled after privacy center takes hold. I’m sure this problem has occurred more often than what we see on this site but I’m wondering why I haven’t yet seen it reported in the news media.

    Luciana Reply:
    May 18th, 2009 at 1:14 am

    Pam, boot your PC in a safe mode, this way Privacy Center has much less access to the system and you should be able to remove the infection either manually or by running antispyware scan.

  20. kay
    May 17th, 2009 at 7:31 am

    Thanks Davida, your steps really worked. I opened my laptop and found this running, within less than 5 minutes my problem was solved. I went to google(thru another laptop) and found your post and it worked.

  21. lorian
    May 17th, 2009 at 10:17 am

    My PC accidentally got infected by Privacy center. That did not allow me to boot to desktop. Soon I login the, privacy centers app would pop up and show all the cookies as either dangerous or porn . But after sometime, it would throw “No sufficient disk space to run the task” and the process would stall . I dint allow me to get to desktop.
    I tried to boot in safe mode, but the password dint work. I tried “administrator” as well to log in , but failed.
    So , here is what worked for me. I changed the boot sequence to boot from CD. Put in ubuntu boot cd and ran it without installing it. Once ubuntu boots, mount the drive that has windows ( Places-> IBM reload ( c:) ) and went to Program files and deleted the folder PCenter.
    Now i shutdown from ubuntu and try normall winows boot. It allowed me to get to desktop.
    Then , i cleaned up the registry and i am all set.
    Hope this helps

  22. fastcastle
    May 19th, 2009 at 3:18 am

    I have just been working on an XP PC which could not be accessed in normal or safe mode because of Privacy Center, so I could not use the removal processes detailed above.
    Fortunately I have a maintenance disk that I can boot from which gives access to the file system. I used this and went to C:\Program Files\ and there was a subdirectory called PCenter containing files from the list in the manual deletion instructions above. I completely deleted this directory, and now the PC boots OK.
    Now I can make sure that all traces of Privacy Center are deleted by using normal and-virus and anti-spyware tools.

    troy Reply:
    May 20th, 2009 at 12:48 am

    the scan requires registration its not free, any other way to delete privacy center?

    bryan Reply:
    May 20th, 2009 at 2:13 am

    Please do not confuse, scan does not require registration, it is free. Free trial version offers free scan and full version requires registration.

  23. brandy
    May 20th, 2009 at 8:32 am

    I got an hp pavilion from a friend and privacy center locked me out of my computer saying that i need to pay to renew the licenses. i cant get out of the screen and i dont know how to get rid of it. the computer is no longer under warranty and hp wants 50 something dollars to fix it over the phone. what can i do?

    bryan Reply:
    May 20th, 2009 at 11:32 am

    You can always try manual removal if you do not want to pay.
    And btw I don’t think this spyware threat is a warranty issue.

  24. SReed
    May 25th, 2009 at 3:03 pm

    Just a thank you to Davida… worked a treat! Thanks!

  25. Keith Paterson
    June 1st, 2009 at 3:37 pm

    Many of the above help UNLESS you cannot get into Windows because of this thing
    I have managed to get rid of Privacy Center, which was preventing ANY access to Windows.I stopped it with Task Manager, then used New Task to do a Restore. I typed in c:\windows\system32\Restore\rstrui.exe, which allowed the restore. Add/remove did not fully remove the files (or shortcut) leaving 3 meg in a folder called PC in Programs. I deleted those, looked through the register and deleted a couple of references to PC.exe. Many of the files suggested have now changed in this latest version. Don’t forget to turn off Restore temporarily to clear any copies that have been backed up

  26. Cob
    June 4th, 2009 at 10:40 am

    I have the same problem as dov and all of them, but my task manager is disabled?

    Luciana Reply:
    June 4th, 2009 at 11:30 pm

    Boot your computer in a safe mode and you should be able to use the manual removal or anti-spyware tools.

  27. Craig
    June 7th, 2009 at 6:30 am

    Okay, I’m 14… I dunno how this got here but, I’ve downloaded lots of stuff… can’t follow the manual removal. Am I supposed to end the process ‘pc.exe’ off of the task manager first before I run the programs.
    P.S. i REALLY cannot follow the manual instructions… they’re too confusing.
    Thank you

    Luciana Reply:
    June 7th, 2009 at 10:46 pm

    If you find the manual removal too complicated, remove the infection using anti-spyware tools. You can download Spyware Doctor on this website and you can find other antispyware programs on other sources.

  28. rash149
    June 7th, 2009 at 9:17 am

    for those who cannot access the ‘task manager’ this is how i did it…
    click on the website listed on the bottom left of the pcenter to get onto the internet.
    My firefox opened up but i could not access google or anything so i went to
    -’tools’
    -’options’
    -’advanced’
    - then click settings on how firefox access the internet
    - mine had a proxy setting which it shouldnt so click ‘no proxy’

    hopefully you should now be able to access google.

    hope it helps

  29. henry pregnall
    June 30th, 2009 at 4:49 pm

    can you please help me i,am trying to see if i paid for this item on june 29.2009 at 2.40 p.m the amout is 49.90 if i did i did not want it and want a refund back in my accout
    idid not give you my card numberand you have no right to be use it for someone order
    p;ease let me if this you as soon as you can i want my money back

    Luciana Reply:
    June 30th, 2009 at 10:16 pm

    I’m afraid we can’t help you because we do not distribute Privacy Center. Spywarevoid.com is dedicated to helping people to remove malware like Privacy Center. You should contact your bank regarding to the payment.

  30. Erika
    August 10th, 2009 at 1:50 pm

    I have privacy center and i think i deleted or by logging on by safe boot then deleting the program under add or remove files in control panel. It seemed to work, the window did not pop up or anything, but when I tried to use the internet it would still not work, saying that it couldn’t allow me to access the Internet because I may have a virus or my computer may be affected. It also says at the bottom of google that I needed to update privacy center or something like that but it won’t let me go any further. Any help?

    Luciana Reply:
    August 11th, 2009 at 10:43 pm

    The problems you’re experiencing are caused by Privacy Center so apparently it’s still on board your computer. Have you tried deleting the infection using manual removal guide? Running anti-spyware scan is also a great option in this case.

  31. david
    August 26th, 2009 at 6:33 pm

    it’s so a noing

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