Comments on: Personal Security

By: Kyle

Kyle — Wed, 10 Mar 2010 09:32:08 +0000

I just had that personal security program in my laptop and i got it removed but every time i start it i can’t use the keyboard the little mouse pad works until i push a key I’ve been running different sweepers and still no luck any suggestions?

By: Luciana

Luciana — Wed, 10 Mar 2010 08:25:20 +0000

Simply download the installation file of the antispyware onto your computer and then copy the file onto a thumb drive or a CD. And then copy the file to the infected PC and install the anti-spyware.

By: ever -philippines

ever -philippines — Wed, 10 Mar 2010 07:48:38 +0000

To Mr. Michael Ditkowsky and to this site:

I would like to give my most sincere

By: chris

chris — Wed, 10 Mar 2010 06:21:32 +0000

My wifes pc is infected with this personal security but have followed step above but no good she as vesta, is it possible to download the anti spyware software to my pc and then put it on hers, if this can be done how and in simple terms please.

By: Dianat

Dianat — Tue, 02 Mar 2010 20:10:08 +0000

Thank you, thank you, thank you!! <3

By: Josh

Josh — Tue, 02 Mar 2010 00:38:03 +0000

thank you so much your all so helpful with your combined directions after my hours of frustration i finally got it deleted.thanks a million once again

By: jered

jered — Mon, 22 Feb 2010 14:27:53 +0000

Thanks thanks thanks a million

By: bernard

bernard — Wed, 17 Feb 2010 03:59:29 +0000

hello. just do what francois said. I did work for me and quickly. thanks francois

By: oimalon

oimalon — Sun, 14 Feb 2010 19:36:52 +0000

cut the folder personal security and paste it with new created folder somewhere and then drag and drop to recycle bin.

after doing that
if u have windows defender make it scan ur system it will delete tha trojan from the personal security. You can now acces to all website without warning..
your system is now okay..

By: Claire Fooks

Claire Fooks — Fri, 12 Feb 2010 01:34:05 +0000

OMG!!! The 2 steps worked!!! Thank you sooo much!!! Nothing else worked, but this was so simple and hey presto! Yes! Thank you.

By: Luciana

Luciana — Wed, 10 Feb 2010 07:30:10 +0000

Delete all the things related to Personal Security carefully as it’s explained in the tutorial above.

By: Marcy

Marcy — Wed, 10 Feb 2010 02:44:46 +0000

HELP!
ASAP, my computer has this person security junk. I Need to rid of it QUICK.

By: Francois

Francois — Sun, 31 Jan 2010 09:04:09 +0000

I followed the instruction to use the link:
C:\Program Files\Common Files\PSecurityUninstall\Uninstall

However, it didn’t work. Then I tried the 3 step instructions of:
1. Open My computer, choose Disk C;
2. Find Program Files=>Common Files=>PSecurityUninstall=>Uninstall
3. Run the file Uninstall.lnk.

When following the folders I saw that the one folder had a different name on my pc than stated in the steps: “PSecurityUninstall” was called “PersonalSecUninstall”.
When I followed it through this folder, it worked.

Thank you very much for all the help and comments on this website. I’m so relieved!

By: emily

emily — Wed, 27 Jan 2010 00:32:06 +0000

Hello,
Persona security automatically installed onto my pc and whenever i start up my pc all my desktop icons have gone and i cannot access anything without going through a long procedure. I have tried installing and downloading many things to uninstall it but they simply will not install!!! i do not know what to do, i have been at this for hours now. PLEASE HELP!

By: Annoyed

Annoyed — Sun, 24 Jan 2010 19:11:51 +0000

Thanks, these instructions worked for me:

1. Open My computer, choose Disk C;
2. Find Program Files=>Common Files=>PSecurityUninstall=>Uninstall
3. Run the file Uninstall.lnk

By: SB

SB — Sun, 24 Jan 2010 05:18:30 +0000

It worked!! Thanks for this.

By: norman

norman — Thu, 21 Jan 2010 20:39:30 +0000

I dont yet but if works i,ll say a hole lot

By: Luciana

Luciana — Thu, 21 Jan 2010 12:57:58 +0000

This happened because the malware was running at the moment you’ve tried to remove it. Just like you’d be trying to delete a document or picture which is opened at the moment. I bet the file you’ve tried to delete was an exe file. If you follow the manual removal step by step, there shouldn’t be any problems. Kill the malicious processes first and then delete everything else.

By: Karlo

Karlo — Thu, 21 Jan 2010 12:40:14 +0000

Hello.

Why is it that when I will be deleting the Personal Security, there was a browser apper saying that acces is denied.?

By: Sarah

Sarah — Thu, 21 Jan 2010 04:16:19 +0000

You rock!! (:

By: Lisa

Lisa — Wed, 20 Jan 2010 23:32:36 +0000

Your “Dear Customer” letter worked. Thank you so much. It worked immediatley without having to manually remove the files. This program should be be illegal!! I have been trying to figure this out all day and have been on the phone holding on Norton when I found your information. It was sooooo easy. Again, thank you!!

By: tiffany

tiffany — Wed, 20 Jan 2010 02:13:26 +0000

thanks so much for helping me. i tired everything but nothing worked. then i found you and it worked finally.

By: Trudi

Trudi — Fri, 15 Jan 2010 01:32:22 +0000

Thank you so much Liz. I have been working for literally hours trying to get rid of the “Personal Security” product. It was not letting me do any kind of work on my computer. Thanks again. I did exactly what you said to do.

By: Luciana

Luciana — Mon, 11 Jan 2010 10:31:12 +0000

Remove Personal Security manually. Detailed manual removal is above the comments section.

By: jieo

jieo — Mon, 11 Jan 2010 09:46:58 +0000

help pls.i cannot acces any program even personal security removal tool to remove personal security..please someone help me

By: liz

liz — Sat, 09 Jan 2010 23:54:08 +0000

YESSSSSSSSSSSSSSSS…THIS WORKED. I;M SOOO GLAD I GOT RID OF THE FRIGGIN THING..

1. Open My computer, choose Disk C;
2. Find Program Files=>Common Files=>PSecurityUninstall=>Uninstall
3. Run the file Uninstall.lnk

After that, the “Personal Security” product was removed. Then, re-boot the PC.

By: Warwick

Warwick — Thu, 07 Jan 2010 15:38:35 +0000

Sorry to guys Reading my post above it’s F8 for safe mode not F10, I super apologise!!!

By: bryan

bryan — Wed, 06 Jan 2010 13:46:12 +0000

oh as you said your local connection is fine, so check your network configuration, maybe there are some problems, are DNS servers ok?

By: Kevin

Kevin — Wed, 06 Jan 2010 13:22:14 +0000

Ran suggested tool , found no problems.

By: bryan

bryan — Wed, 06 Jan 2010 13:11:29 +0000

if there’re some problems with your tcp/ip layer try to download this tool: http://www.cexx.org/lspfix.zip check and fix it.

By: Kevin

Kevin — Wed, 06 Jan 2010 12:10:56 +0000

unable to connect to Internet using IE or Mozilla. Used USB Thumb drive to install removal tool.

Have removed Personal Security, however I am unable to connect to to any website using Internet Explorer. Checked ethernet hardware and it is fine.
I can connect locally in my network.
I tried Mozilla Firefox and that would not connect either
Any Ideas?

By: jeremy

jeremy — Wed, 06 Jan 2010 01:53:33 +0000

Personal Security has taken over completley. As soon as I start my computer, it keeps me from opening anything, including any applications in my control panel etc.. Also, trying to run my computer in “safe mode” as “Warwick” suggested in his/her comments however after starting my pc and hitting F10 I’m not finding a safe mode in any of these screens….suggestions???

By: Isha

Isha — Tue, 05 Jan 2010 15:04:41 +0000

hey guys.. Thank you so much!! I tried above steps and got rid of that virus..

By: Warwick

Warwick — Tue, 05 Jan 2010 10:16:08 +0000

Hey Guys, I work in a Sony Centre and I jsut had to follow these instruction to solver the issue

1) I was working on windows Vista and some pf it was called PecSecurity

2) this is my useful hint
ALWAYS!!! ALWAYS!! ALWAYS!!! ALWAYS!!! ALWAYS!! ALWAYS!!! ALWAYS!!! ALWAYS!! ALWAYS!!! ALWAYS!!! ALWAYS!! ALWAYS!!!

Run it in safe mode! To do so turn of your machine, when you it the power button to turn it on, keep tapping F10 until you manufacture logo disappears then select Safe Mode at the next screen. This makes the process 20 times MILLION easier

Hope this helps everyone

By: Luciana

Luciana — Mon, 04 Jan 2010 09:00:56 +0000

Accessing the Add/Remove Programs wouldn’t help you because Personal Security is not a regular program. Run an anti-spyware to delete this thing or use the manual removal guide.

By: Mark

Mark — Mon, 04 Jan 2010 07:24:16 +0000

I was able to complete all the manual uninstall steps you outlined with ease except I was unable to delete the file c:\WINDOWS\system32\win32extension.dll. It said it was in use. Wondering if all the other steps were completed and I run the removal tool, if I will be ok? Or if there is a way to delete this file? Thanks.

By: Eileen Hancock

Eileen Hancock — Sun, 03 Jan 2010 23:20:20 +0000

Please tell me how to get rid of Personal Security. I have been trying all day to remove it. I am unable to access the Remove Programs section on my Control Panel. HELP!!

By: Anagha

Anagha — Sun, 03 Jan 2010 21:12:08 +0000

Thanks a ton! I was really worried when the files didn’t open and when the desktop icons disappeared. I tried to uninstall it from the common files & YES it was uninstalled within seconds !!! Thankyouuu sooo much!

By: Stewart HK Siu

Stewart HK Siu — Sun, 03 Jan 2010 03:11:04 +0000

Thank you to

12. Michael Ditkowsky who wrote on
December 26th, 2009 at 10:45 pm

I follow the instruction below………..

1. Open My computer, choose Disk C;
2. Find Program Files=>Common Files=>PSecurityUninstall=>Uninstall
3. Run the file Uninstall.lnk

After that, the “Personal Security” product was removed. Then, re-boot the PC.

With best wishes,

Stewart HK Siu

By: myo

myo — Sat, 02 Jan 2010 16:05:13 +0000

i download it another site . but i cannot use it when i had instilled , this sofware is not active how i get activation key , please help me . how can i get it free about one week or another , ans than i cannot remove it for add or remove program. please help me.

By: Dipak Choksi

Dipak Choksi — Sat, 02 Jan 2010 13:52:45 +0000

Can not one sue such companies who forcefully get in to one’s pc and do such activities to force sell their products?? If I would have been in the USA, I would have sued this company and nailed it down.

What kind of cyber laws you have in the USA that you can not drag them to court.

I will check if I can f**k them in India.

By: T-Squared

T-Squared — Sat, 02 Jan 2010 00:47:23 +0000

Michael:

The solution that was outlined in your “Dear Customer” letter appears to have worked for me as well. I was a little skeptical at first; it sounded way too easy to be true, but I was at my wits end and decided to give it a try. And, as noted earlier, it appears to have worked for me.

Thx, T-Squared

By: Leonard

Leonard — Sat, 02 Jan 2010 00:09:37 +0000

Remove this Personal Security on my computer

By: Pat

Pat — Fri, 01 Jan 2010 02:26:16 +0000

Thank you! Thank you! Thank you! For your simple solution. I was losing my mind – and was on my computer all afternoon trying to get rid of PERSONAL SECURITY. Those people ought to be tracked down and SUED for that HORRIBLE program.

I couldn’t even FIND the customer service for them. So THANKS again for tracking ‘em down and posting the solution.

By: Luciana

Luciana — Mon, 28 Dec 2009 09:00:37 +0000

It’s Personal Security that blocks the removal program, but you should be able to launch it in a safe mode.

By: jor

jor — Mon, 28 Dec 2009 04:06:03 +0000

how i know if i can trust this psecurity removal software?

By: Nilofer Hussain

Nilofer Hussain — Mon, 28 Dec 2009 01:27:39 +0000

Hi I just for a labtop so I really do not know how to get rid of this! Please give me step by step instructions, I cannot follow the ones given on this website…I cannot understand. Please help me

By: Michael Ditkowsky

Michael Ditkowsky — Sun, 27 Dec 2009 06:45:41 +0000

The program doesn’t let you download any software. We sent a message to the company that created Personal Security on the “customer service” link that we would track them down and sue them for attacking our kids computer. They emailed this solution and it worked in less than one minute. We still downloaded and ran an antispyware program afterwards to make sure nothing remained. This was their response which worked:

“Dear customer,

Thank you for contacting Customer Support Center.
Please follow my instructions to uninstall the program:
Paste the following string to Windows Explorer address bar and execute it (Press Enter key):
C:\Program Files\Common Files\PSecurityUninstall\Uninstall

1. Open My computer, choose Disk C;
2. Find Program Files=>Common Files=>PSecurityUninstall=>Uninstall
3. Run the file Uninstall.lnk

After that our product will be removed.Sometimes it takes more than one try to remove the product due to temporary technical difficulties, so please try to do it several times.
If you have any questions concerning our software, please contact our Customer Support Service.

With best wishes,

Customer Support Team”

By: Bradley

Bradley — Sun, 27 Dec 2009 02:06:47 +0000

Hey I keep on downloading the spyware-removal thingy and it won’t let me install it and use it:[wat am I suppose to do?

By: Jure

Jure — Fri, 25 Dec 2009 18:55:33 +0000

Thanks a lot! Your instructions are truly valuable present, received on Christmas day.