Comments on: Antivirus Live

By: patti

patti — Sun, 14 Mar 2010 02:22:16 +0000

HI I AM HAVING ALOT OF PROBLEMS WITH ANTIVIRUS LIVE BASIC AND I CAN’T DO NOTHING ON MY COMPUTER..HOW DO I GET RID OF IT???I RAN MY OTHER ANTIVIRUS AND MICROSOFT ESSENTIAL CAUGHT THE VIRUS..BUT NOW I CANT EVEN TAKE THIS DAMN PROGRAM OFF MY COMPUTER ANYONE OUT THERE THAT CAN HELP ME??

By: Rita

Rita — Mon, 01 Feb 2010 17:22:22 +0000

The manual fix worked! Thank you so much.

By: Patricia

Patricia — Mon, 25 Jan 2010 12:45:46 +0000

It happened to my 14 year old daughter too- the virus looks just like Windows Defender and is hard to distinguish. Just tell your Dad. I told my daughter that this happens to everyone if you don’t have a anti-virus program running. Worst case, pay $30 or less and get a anti-spyware program to get rid of it. That’s what we did … go look at pctools.com ..I know that one works- don’t waste your time with Norton- it doesn’t work. The good news is that it really has not corrupted or damaged anything even though the messages say it has.

By: JB

JB — Sat, 23 Jan 2010 02:48:57 +0000

My version of the virus prevents loading Windows in SAFE MODE, so despite attempting to delete in manually, it continues to reappear. Any suggestions?

By: david

david — Fri, 22 Jan 2010 17:35:52 +0000

i have a huge problem here. i cant seem to get rid of any of this antivirus live stuff and its driving me insane. ive tried the manual way, to no avail. i have also attempted a norton 360 virus survey but it doesnt seem to have registered the fact that my laptop is infected. what else can i do? im only 14 and my dad is going to murder me when he finds out. my lack of knowledge in the computer department doesnt really help the situation either. help!

By: nick

nick — Thu, 21 Jan 2010 17:26:10 +0000

thank you, all i did was restart my computer and pressed Alt Ctrl Del at the same time, had trouble searching for the “sysguard” its named something different but it always have guard in it. clicked on it and press end now. and bam its gone

By: Patricia

Patricia — Thu, 21 Jan 2010 12:57:07 +0000

Had the same problem on my daughter’s PC. I followed PC tools instructions to get internet access (steps are below)

As soon as I followed the instructions below- the pop-dialog boxes stopped and I had access to to the Internet. I could not find the “keys” or files mentioned on this site or the pctools and Vista would not let me change file names or delete the few files that I did find suspect.
So, I bought pctools online, downloaded it and it worked great. (forget Norton – I tried that as I had just bought it for my computer and it found nothing.) I also went into explorer and blocked all the adware sites listed on this webpage just to make sure.
==========================================
What to do if there is no internet connection?
Launch Internet Explorer
Go to Tools and then Internet Options
Choose Connections tab
Click on Lan settings
Uncheck box next to Use a proxy server for your LAN
Click OK to close current window
Click OK to close Internet Options window
Trojans will block any application from being run, stating that they are infected, in order to avoid anti-spyware tool installation, which might remove the virus. Before downloading Antivirus Live removal tool, certain changes must be made.

Good Luck.
Patricia

By: Bill

Bill — Sun, 17 Jan 2010 23:58:01 +0000

Manual removal was the only option for me as the program blocked all spyware starting up.
Starting up in SAFE MODE was also required (selecting f8 on bootup), otherwise Antivirus Live blocked all attempts to delete it .

found and deleted “ebtesysguard.exe” (not named “sysguard” anymore”) and its parent directory.

ran “regedit” to delete the registry information posted above on this site.

blocked the associated sites in IE, listed above on this site.

restarted in normal mode & it’s gone!

Oh yeah, also removed the proxy settings in IE manually.

By: Bob Noble

Bob Noble — Sat, 16 Jan 2010 19:47:44 +0000

My daughter’s computer: I spend $50 bucks to have Norton Internet Security on it (includes NAV). It is fully paid for, and fully updated. Then it gets this virus while Norton is standing guard. Then I spend an hour with a total moron named “Namith” while he totally wastes my time in their chat “help”. He tries to sell me other services, and when I press the issue of how to remove the virus, he says it will cost $100 for that “service”. Well, I think I already got the “service” from Norton. Thank God I had made an image of the C: drive with Paragon Hard Drive Manager 2009 (not a waste of time), so I told Namith to go F__ himself while I restored the image.

Summary: First Symantec charges you to “protect” your system, then you get a virus while Norton is standing guard, and finally they have the audacity to charge you for removing the virus. F___ing Thieves probably WROTE the virus!

By: Joe

Joe — Fri, 15 Jan 2010 15:55:33 +0000

In reply to Matt, I had this happen to me last night. Antivirus live installed itself onto my computer. I was completely imoblized. Any program, I clicked on to try and run, Antivirus live told me it was infected, And could not be run. It was the most hideous piece of malware Iv`e ever seen!!! I ran avast, But to no avail, As it did not resolve the program. Heres what I did, That got rid of that nasty beast once and for all. I rebooted my pc, And before the Antivirus Live icon appeared onto my desktop, I beat it to the punch!! I was able to start up my Lavasoft Ad-Aware. Ad-Aware removed that insideous beast once and for all )))

By: Samantha

Samantha — Fri, 15 Jan 2010 04:07:50 +0000

Okay I just got rid of that damn softbarrier virus(thnx to your instructions) a month ago and now this happens so I was wondering if I should try the manual removal or use the program you showed. Plz help the virus is interfering with my anti-virus software…

By: Jon

Jon — Mon, 11 Jan 2010 00:12:55 +0000

thank you so much. my computer locked me out and after i installed that program everything went away, you saved me from having to wipe my memory. thx again

By: Pat

Pat — Sun, 10 Jan 2010 13:32:16 +0000

I went to an earlier restore point and that worked for me. Prior to that I was experiencing all of the problems listed above.

By: chris

chris — Fri, 08 Jan 2010 02:00:31 +0000

OK, i figured out what to do!
I had a problem where it would not let me access the task manager, or any other applications…SO WHAT DO YOU DO>>>>??

restart your computer, as soon as u are logged in press (alt, ctrl, delete)
this brings up the task manager BEFORE antivirus live takes over your applications
do it as soon as you are logged in don’t wait, or it might be to late before you can access anything! find the process (sysguard.exe ) and click on it, then press (end task).
that should do it. Then you can access run =DD

By: marie

marie — Wed, 06 Jan 2010 18:47:24 +0000

Thank you very much. it worked perfectly.

By: Eric

Eric — Tue, 05 Jan 2010 19:12:15 +0000

You should be able to manually shut your computer off with the power button. After doing so, start the computer up in SAFE MODE WITH NETWORKING. You can then do manual removal.

By: Matt O

Matt O — Tue, 05 Jan 2010 18:59:20 +0000

It worked perfectly! thank you very much!

By: Luciana

Luciana — Mon, 04 Jan 2010 08:55:53 +0000

Re-install the operating system.

By: Luciana

Luciana — Mon, 04 Jan 2010 08:45:06 +0000

Well, you can run anti-spyware or you can use the manual removal in safe mode.

By: marie

marie — Sun, 03 Jan 2010 12:56:57 +0000

unable to remove the antivirus live using manual or the antivirus live removal tool. unable to use the run option to use the task manager and regedit. i think the antivirus live took over my desktop. what are my option now since i cant do anything .

By: Evert Bonte

Evert Bonte — Sun, 03 Jan 2010 00:00:20 +0000

I cant use the manual guide, because the program wont let me open anything.

Is there another method

greetz

By: Pam Roffman

Pam Roffman — Thu, 31 Dec 2009 15:03:24 +0000

Thanks so much for this. On our system, the process was called “kckusysguard.exe” instead of “sysguard.exe” Also, doing a registry search found an entry for kckusysguard.exe that I removed.

By: Luciana

Luciana — Thu, 31 Dec 2009 07:59:39 +0000

Antivirus Live blocks many legitimate security tools but you can delete it manually. Manual removal option is worth trying.

By: Luciana

Luciana — Thu, 31 Dec 2009 07:52:07 +0000

You can still use manual removal guide to deal with this infection. The removal instructions are posted above the comments section of this page.

By: Z

Thu, 31 Dec 2009 06:25:09 +0000

Just about a week ago I got infected with the Antivirus Live/Antivirus system pro crap. thanks to my dad who’s a computer wizard, I was able to run my laptop in safe mode with command prompt and find then rename the .exe files, and that seemed to do the trick.
until a few days ago, after I dowloaded Microsoft Secruity Essentials and Malwarebytes, ran the full scans, MSE found nothing but MB wouldn’t finish the scan. even after nine hours. it seemed like it was in a loop and kept searching the same folder over and over again. for nine hours. so I aborted the scan.

so last thursday/friday, I got this pop-up saying something about Trojan/FakeAV is a security risk from symantec(norton, I assumed), then promped me to take actions, which I did, and MSE apparently found it but when I tried to delete it, it couldn’t be found.

Now I have Spyware Doctor and it detected the actual ASP thing, so I went in to the H_KEY_USERS or whatever the pathway begins with, deleted everything it detected, but it still seems like ASP is trying to take control of my computer. Even in Spyware Doctor under global action list, ASP is there, but it’s being permanently blocked by SD I’ve been able to keep it from doing anything with my various programs, but i’d like to be rid of thisthing once and for all. Thanks to all who read down this far, any suggestions on what I should do?

By: Matt

Matt — Wed, 30 Dec 2009 18:14:07 +0000

I can’t seem to do anything. I contracted antivirus live yesterday and it seems to have completely immobilized my computer. I’ve run a boot-time scanner and that didn’t seem to pick up on the AVL. While attempting to run windows in normal mode, AVL blocked every program I tried to run (Internet Explorer, Avast Antivirus, Control Panel) stating that the file was infected and could not be run.

This thing has taken over my computer. Any other suggestions on how to get rid of it?

By: Bryan

Bryan — Mon, 28 Dec 2009 08:52:45 +0000

Thank You so much. even if it took almost an hour… this helped… you saved me.
Oh yea and, on the deleting registry entries, i didnt find the
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings “ProxyOverride” = “”
AND
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings “ProxyServer” = “http=127.0.0.1:5555″

But, it still worked.

By: Grace

Grace — Sun, 27 Dec 2009 21:51:48 +0000

THANK YOU SO MUCH!!!
You saved me hours of research on how to fix it and gave me a peace of mind that i can continue my work.

Peace!

By: James

James — Wed, 23 Dec 2009 20:33:25 +0000

Thank you so much

Merry Christmas
God Bless

By: Remove Anti-Virus Live 2010, AntiVirus Live 2010 removal help

Remove Anti-Virus Live 2010, AntiVirus Live 2010 removal help — Wed, 23 Dec 2009 09:24:10 +0000

[...] Live 2010 is an upgraded version of AntiVirus Live application. Neither of those two should be trusted since they both are fraudulent and [...]

By: Scott

Scott — Tue, 22 Dec 2009 20:59:54 +0000

After installing SD I can launch the application but I can’t click any buttons to start the scan after it launches. The same goes for when I try to run it in Safe Mode. Any ideas?